About
Dynamic High-Ticket Closer and Business Strategist with a proven ability to skyrocket sales conversions and overcome customer objections for founders, CEOs, and affiliate marketers. Leverages expertise in administrative support, CRM systems, and strategic client management to streamline operations and drive significant revenue growth, often achieving results within 27 days. Adept at closing high-value deals and optimizing client acquisition processes in fast-paced environments.
Work
House Tully Farm
|Customer Relations
Awka South, Anambra State, Nigeria
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Summary
Fostered strong client relationships and optimized operational tasks to ensure seamless daily business activities.
Highlights
Delivered excellent customer service, cultivating strong client relationships and achieving high satisfaction rates as evidenced by positive feedback.
Managed and resolved customer inquiries and issues effectively, improving response times and contributing to enhanced customer loyalty.
Supported diverse operational tasks, contributing to the smooth execution of daily business activities and workflow efficiency across multiple departments.
Dozzaville
|Customer Service Representative
Awka South, Anambra State, Nigeria
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Summary
Manages customer inquiries and complaints, enhancing satisfaction and improving operational processes through meticulous record-keeping.
Highlights
Managed a high volume of customer inquiries and complaints, consistently providing effective solutions that enhanced customer satisfaction and retention.
Maintained accurate customer records and supported continuous process improvements, contributing to optimized service delivery and operational efficiency.
Freelance
|Virtual Assistant & Business Strategist
Remote, N/A, N/A
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Summary
Led strategic administrative and business development initiatives for diverse clients, optimizing operations and driving client growth.
Highlights
Orchestrated comprehensive calendar, email, and virtual meeting management for multiple business clients, optimizing executive time and communication efficiency.
Streamlined administrative workflows, enhancing operational efficiency and reducing processing times for daily business operations.
Implemented strategic business development and follow-up systems, contributing to client acquisition and fostering long-term retention.
Coordinated and scheduled engaging content across various social media platforms, significantly boosting brand visibility and online presence.
Developed and maintained robust professional reports and client databases, providing critical data insights to inform strategic decision-making.
Education
Prominence Promise Impact Network
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Program
Leadership and Business
University of Ibadan
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B.Ed.
Educational Management
Guardian of the Nation International
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Program
Mentorship
Mr Impact Mentorship School
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Program
Public Speaking
Languages
English
Yoruba
French
Efik
Ibibio
Certificates
Virtual Assistant Skills in the Digital Age
Issued By
ALX
Certified Associate in Project Management (CAPM)
Issued By
PMI USA, Pinnacle Coterie International
Business Strategy & Entrepreneurship Development
Issued By
PMI USA, Pinnacle Coterie International
Human Resource Management
Issued By
PMI USA, Pinnacle Coterie International
Certificate of National Service
Issued By
National Youth Service Corps
Skills
Virtual Assistance & Administrative Support
Virtual Assistant, Administrative Operations, Executive Support.
Calendar, Email & Travel Management
Calendar Management, Email Management, Travel Coordination.
CRM & Digital Tools
CRM Systems, Microsoft Office Suite, Google Workspace, Data Management, Digital Tools.
Social Media Management
Social Media Scheduling, Content Management, Brand Visibility, Digital Marketing.
Customer Service & Client Relations
Customer Satisfaction, Client Retention, Customer Support.
Project Coordination & Task Management
Workflow Optimization, Project Delivery.
Business Strategy & Sales Support
Business Development, Sales Enablement, Strategic Planning.
Public Speaking & Professional Communication
Presentation Skills, Communication.
High-Ticket Sales
Sales Closing, Deal Closing, Revenue Generation.
Objection Handling
Customer Persuasion, Sales Negotiation.
Sales Conversion Optimization
KPI Tracking, Performance Analysis.